Privacy Policy

Last Updated: September 1, 2026

Our Commitment to Your Privacy

WCT West Coast Training Ltd., operating BrokerBytes (“BrokerBytes,” “we,” “us,” or “our”), is committed to protecting the privacy and security of personal information entrusted to us.

This Privacy Policy explains the types of information we may collect when you use the BrokerBytes website and online learning platform, how that information is used, and when it may be shared.

Information We Collect

When you register for or use BrokerBytes, we may collect personal and account information such as your name, email address, telephone number, mailing or billing address, account and subscription information, course enrollment and completion history, continuing education information, and information required to process purchases and payments.

We may also collect information about how you use our website and learning platform, including browser type, device information, pages visited, and general website activity. This information helps us maintain, secure, and improve our services.

How We Use Your Information

Information collected through BrokerBytes may be used to create and administer your account, process purchases, manage subscriptions, provide access to courses and learning materials, maintain enrollment and completion records, communicate important account information, provide customer service and technical support, improve our courses and services, and maintain continuing education records.

Where appropriate, we may provide required or requested course or continuing education information to regulatory, licensing, or accreditation bodies.

We may also send information about courses, products, services, or offers where permitted by law.

You may unsubscribe from promotional email communications at any time using the unsubscribe option provided in those messages or by contacting us.

Service, account, transaction, and other operational communications may still be sent where necessary to provide BrokerBytes services.

BrokerBytes does not sell or rent customer lists or personal information.

Sharing of Personal Information

We may share personal information with trusted service providers where reasonably necessary to operate BrokerBytes. These providers may assist with our learning platform, website hosting, payment processing, email communications, analytics, technical services, and other business operations.

Service providers receive only the information reasonably necessary to perform the services for which they have been engaged.

Where applicable, course completion and continuing education information may be provided to regulatory, licensing, or accreditation bodies.

Information may also be disclosed where required by law or where reasonably necessary to protect our users, rights, systems, property, or services.

Payment Information

Purchases made through BrokerBytes may be processed by third-party payment service providers.

Payment information is transmitted using secure, encrypted connections. BrokerBytes may not receive or retain complete credit card information when transactions are processed by third-party payment providers.

Protecting Your Information

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, use, alteration, or loss.

BrokerBytes uses encrypted SSL/TLS connections when information is transmitted between your browser and our websites and services.

Although reasonable precautions are taken to protect personal information, no electronic transmission or storage system can be guaranteed to be completely secure.

Retention of Information

We retain personal information for as long as reasonably necessary to provide our services, maintain appropriate business and course records, satisfy legal or regulatory requirements, and resolve disputes.

Certain course completion or continuing education records may need to be retained for longer periods where required for regulatory or accreditation purposes.

Your Personal Information

You may contact WCT West Coast Training Ltd. to request access to or correction of personal information we maintain about you, subject to applicable legal requirements.

You may also contact us with questions or concerns regarding how your personal information is collected, used, or protected.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, business practices, or legal requirements.

The most current version will be published with the date of the latest revision.

Questions regarding this Privacy Policy or the handling of your personal information may be directed to:

WCT West Coast Training Ltd.
BrokerBytes
Telephone: 1-604-828-1810