Basic Broker Operations Part One

The pathway of brokerage operations is very diverse. Underwriting skills, risk management skills and even construction analysis grow broker effectiveness. This series will discuss each of these disciplines.

One Hour CE Approved

British Columbia Saskatchewan  Manitoba

Brokers and Underwriters

Learn how brokers and underwriters build commercial property accounts through prospect meetings, coverage limits, binders, policy review, underwriting selection, COPE analysis, hazards, and information sources. 

Underwriting Part I

Learn how underwriters price commercial risk, including actuarial rates, premium components, class versus individual rating, documentation, and external market forces. 

Risk Management Basics

Review risk management basics, pure risk, change-agent challenges, program advantages, loss control, financial stability, compliance, reputation protection, and the broker's advisory role. 

About the course

This course provides brokers with a practical review of commercial underwriting and risk management fundamentals. Participants examine broker and underwriter roles, risk selection, COPE analysis, market conditions, and effective commercial placement. The course explores commercial pricing, including class and individual rating, frequency and severity, expense and risk loads, and underwriting credits and debits. The course concludes with risk management fundamentals, including pure risk, risk controls, change management, and the broker’s role as a trusted risk advisor.

Meet Your Instructor

For more than four decades, Todd Hochban has worked with Canadian insurance brokers, helping them better understand property and casualty insurance through practical, real-world education. As a seasoned educator, industry speaker, and course developer, he has trained thousands of brokers across Canada, translating complex insurance concepts into clear, actionable learning. Every BrokerBytes course is designed with one goal in mind: to provide practical knowledge that brokers can immediately apply in conversations with clients, underwriting submissions, and claims situations. Rather than focusing on theory alone, these lessons emphasize the issues brokers encounter every day. Whether you're new to the industry or building on years of experience, BrokerBytes delivers concise, focused learning designed for today's busy insurance professional.