Personal Lines Basics Part One
This course begins with a review of the automobile insurance industry in Canada. The three property coverages on a homeowner's form are reviewed with a session dedicated to ACV.
One Hour CE Approved
British Columbia Saskatchewan Manitoba
Automobile Insurance Essentials
Understand Canadian auto insurance basics, including provincial delivery models, SPF 1 Owners Form, SEFs, third party liability, accident benefits, physical damage, and uninsured motorist protection.
Homeowners Insurance ABC
Review Coverage A, B and C in homeowners policies, including dwelling building, detached private structures, personal property, off-premises contents, special limits, and broker review obligations.
Actual Cash Value
Understand Actual Cash Value in property insurance, why ACV is often undefined, how settlement methods differ, and why brokers must explain replacement cost, bylaw, and underinsurance issues before a claim.
About the course
A strong personal lines insurance program begins with understanding how automobile and homeowners policies work together to protect a client's assets. This course examines the foundations of personal auto insurance, homeowners property coverages, and Actual Cash Value (ACV) settlement principles to help brokers provide informed coverage recommendations before a loss occurs. You'll learn the four pillars of automobile insurance, provincial delivery systems, and the importance of adequate liability limits, while exploring how Coverages A, B, and C protect dwellings, detached structures, and personal property under a homeowners policy. The course also explains how Actual Cash Value is determined, why different valuation methods can produce different claim outcomes, and when replacement cost and bylaw coverage should be recommended. By the end of this course, you'll be better equipped to identify coverage gaps, explain property valuation and settlement options, and build comprehensive personal insurance programs that protect clients from both everyday losses and unexpected claim surprises.
Meet Your Instructor
For more than four decades, Todd Hochban has worked with Canadian insurance brokers, helping them better understand property and casualty insurance through practical, real-world education. As a seasoned educator, industry speaker, and course developer, he has trained thousands of brokers across Canada, translating complex insurance concepts into clear, actionable learning. Every BrokerBytes course is designed with one goal in mind: to provide practical knowledge that brokers can immediately apply in conversations with clients, underwriting submissions, and claims situations. Rather than focusing on theory alone, these lessons emphasize the issues brokers encounter every day. Whether you're new to the industry or building on years of experience, BrokerBytes delivers concise, focused learning designed for today's busy insurance professional.