Retail Risk Management
This course introduces brokers to the fundamentals of risk management including the steps in plan development. Then, with this basic understanding the retail sector is reviewed.
One Hour CE Approved
British Columbia Saskatchewan Manitoba
Risk Management Basics
Review risk management basics, pure risk, change-agent challenges, program advantages, loss control, financial stability, compliance, reputation protection, and the broker's advisory role.
Risk Management Steps
Review the five steps of a risk management program: identification, analysis, control, financing, and administration, with practical broker examples and client advisory focus.
Retail Risk Management
Review retail store risk management, including customer safety, shoplifting, cash handling, product liability, recall, fire prevention, employee theft, slip hazards, cyber/payment card exposure, supply chain disruption, and emergency response.
About the course
Effective risk management is far more than purchasing insurance—it's a structured process for identifying, evaluating, controlling, financing, and monitoring business risks before they become losses. This course introduces the fundamentals of risk management and applies them to real-world retail operations. You'll learn the five-step risk management cycle, how brokers identify and analyze property, liability, human resource, and business interruption exposures, and how practical loss prevention and loss reduction strategies improve client outcomes. The course also examines the unique risks facing retail businesses, including customer safety, product liability, crime and cash handling, fire exposures, cyber threats, supply chain disruption, and business continuity planning. By the end of this course, you'll be able to apply a practical risk management framework, strengthen client advisory discussions, and develop insurance solutions that support long-term operational resilience rather than simply responding to losses.
Meet Your Instructor
For more than four decades, Todd Hochban has worked with Canadian insurance brokers, helping them better understand property and casualty insurance through practical, real-world education. As a seasoned educator, industry speaker, and course developer, he has trained thousands of brokers across Canada, translating complex insurance concepts into clear, actionable learning. Every BrokerBytes course is designed with one goal in mind: to provide practical knowledge that brokers can immediately apply in conversations with clients, underwriting submissions, and claims situations. Rather than focusing on theory alone, these lessons emphasize the issues brokers encounter every day. Whether you're new to the industry or building on years of experience, BrokerBytes delivers concise, focused learning designed for today's busy insurance professional.